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SERVICES |
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To provide appropriate business
technology solutions to small
and medium-sized businesses,
Arkendale relies on dedicated,
experienced, and certified
professionals who are well
versed in the world of business
and technology. Arkendale professionals
are dedicated lifelong IT students and innovators
who provide clients with the highest degree of service.
Arkendale also relies on a suite
of integrated, services in
several key areas including: |
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SYSTEM INTEGRATION and
SUPPORT |
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We
welcome the challenge of
integrating applications with
your company’s systems networks
and the Internet. To ensure the
seamless integration of your
custom business technology
solution with legacy systems or
new technologies, Arkendale
specializes in several areas,
such as:
- Network Design and
Implementation
- Infrastructure Technology
Consulting
- Project Management
- Asset Inventory Management |
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INFRASTRUCTURE
and DESIGN |
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Arkendale excels in determining,
designing, implementing and
maintaining the best technology
foundation upon which the success of your tailored
business technology solution
depends. We draw upon
a pool of talent in
technology infrastructure,
architectural design and
planning and project management
to deliver high caliber service
and support in the areas of:
- Needs Analysis
- Network Topology
- Service Contracts
- Project Management
By leveraging the above
capabilities and services, we
can be instrumental in ensuring
that your organization has the
correct groundwork and
infrastructure to support,
enhance and drive your business
goals and objectives. Having the
right launch pad is essential
in a day and age when being
connected to the Internet to conduct both
e-Business and e-Commerce is not just a
must, but the cost of doing
business. |
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SPAM, VIRUS PROTECTION, and
SECURITY |
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Security is more than a
firewall. In fact, it’s an
end-to-end solution. We
understand this and, as such,
offer a comprehensive array of
security service offerings that
protect your company’s critical
assets and data from external
and internal threats, such as
viruses, hackers and disgruntled
employees. The services that
make up an end-to-end security
solution include:
Firewall: A firewall is a must –
a solid foundation for your
tailored security solution to
enhance and protect your
company’s tailored business
technology solution.
Antivirus Protection: Every week
the volume of virus activity
increases. Experts conservatively estimate that over 80% of all email sent is spam. Now more than ever
before viruses are running wild
on the Internet and private
networks. That is why we believe
in implementing a multi-level
virus defense system. Having
antivirus software running on
the desktops and servers is only
part of the system. As viruses
usually enter a network through
e-mail it is imperative to scan
incoming and outgoing messages
before they enter or leave the
private network. The addition of
an antivirus e-mail gateway is
just as important in protecting
your business network as the
antivirus software running on
desktops and servers. Taking it
a step further, adding an
antivirus web traffic gateway
can prevent viruses from
entering a private network via
the http protocol. Just as HTML,
ASP, and PHP files are
downloaded from a web server to
a user's computer, so too are viruses.
Virtual Private Networks (VPN): VPNs come in two (2) flavors.
Secure VPN mobile client access
includes secure remote access
for your company’s mobile users
over the insecure Public
Internet. VPN site-to-site
access, on the other hand,
includes secure access for your
company’s regional or satellite
offices over the Public Internet
between firewalls, enabling your
company to replace the
traditional Wide Area Network
(WAN) of the past with a more
cost effective solution.
2-Factor Security: Double
security offers your company a
second line of authentication
and protection above and beyond
the firewall, and, in doing so,
verifies and ensures the
identification and access of
your remote users through the
use of hardware and/or software
token technology.
Intrusion Detection: Intrusion
detection is both host and
network based and gives your
company the ability to monitor
who is accessing what system, at
what time and in what place, as
well as monitor activity on the
wire. In other words, intrusion
detection allows your company to
catch a culprit in the act or,
simply put, to catch a user in
the act of reaching into the
forbidden cookie jar.
Audit Analysis: Audit Analysis
tells your company whether or
not its network is full of holes
- if it’s a sieve; an open
doorway for hackers to waltz
right in and do some serious
damage to your company’s
critical data and systems. But,
to determine this, your company
must first audit its network by
running a scan to identify
whether or not holes or security
breaches exist.
Web Security: Your company’s Web
site is now its business. For
this reason, your company needs
to protect its business, and, to
do this, it must prevent hackers
from defacing its Web site or
gaining illegal access by
investing in a tailored and
secure web defense.
Security Policy Compliance &
Assessment: Security is a
work-in-progress that involves
the assessment and management of
policies on a daily basis to
manage network security. If left
unchecked, your company’s
network and systems are
vulnerable to attack. To avoid
this, tools and services are
available to ensure that your
company’s policies are current
and hacker-proof. |
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NETWORK SERVICES |
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The
network has become the critical
application for your business,
and any downtime is costly. A
network slow-down or outage can
easily translate into hundreds
of thousands of dollars in lost
revenue and productivity. To
ensure around-the-clock
availability of your business,
your
company needs proven solutions
that detect and resolve
bottlenecks before they become
problems. We are adept and
skilled at reducing network
downtime and improving your
company’s network, and, more
importantly, business
performance. Our suite services
and tools enable your company to
proactively monitor and address
network bottlenecks or
degradation before they become
problems that impact your users,
customers, and the corporate
bottom line. |
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REMOTE MANAGEMENT |
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Networks,
systems, services and
applications are becoming
increasingly critical to your
company’s overall success. In
order to control the cost of
maintaining your sophisticated
LAN and WAN devices, desktops,
servers and applications,
Arkendale offers a comprehensive
portfolio of remote management
services that empower your
company to focus on what its
core business – on what it does
best, as well as growth and
profitability. Our outsourced
management solutions are
flexible and cover several
areas, including remote:
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Firewall &
VPN Management Services
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Network
Monitoring & Management
Services
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Application
Performance Monitoring &
Management
The benefits of
the above services to your
company are several, including:
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Reduced capital expenses
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Increased revenue and
profitability
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Multi-vendor and
multi-technology support
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Flexible client-server
architecture ensures global
scalability
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Central data repository for
billing, accounting and SLA
management
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